Privacy Policy

Last Updated:

25/11/25

Privacy Policy

Last Updated: February 6, 2026

AlfaTeve ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

Personal Information

We may collect the following personal information when you register or use our services:

  • Name and email address

  • Account credentials (encrypted)

  • Payment and billing information

  • Device information (model, OS version, unique identifiers)

Usage Data

We automatically collect certain information when you access or use the app:

  • Viewing history and preferences

  • App usage patterns and interactions

  • IP address and approximate location

  • Device type, operating system, and browser type

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our streaming service

  • To personalize your content recommendations

  • To process transactions and manage subscriptions

  • To communicate with you about updates, promotions, and support

  • To improve our app performance and user experience

  • To detect and prevent fraud or unauthorized access

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our services (payment processors, cloud hosting, analytics)

  • Legal Requirements: When required by law, regulation, or legal process

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest

  • Secure authentication mechanisms

  • Regular security assessments and updates

  • Access controls and monitoring

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

  • Access and review your personal information

  • Update or correct inaccurate data

  • Request deletion of your account and data

  • Opt out of promotional communications

  • Withdraw consent for data processing

7. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

8. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@alfateve.id